Rock & Gem Delivery Information
If you order a subscription to Rock & Gem today, your first magazine should arrive before March 28, 2023. Renewals can be automatically added to your existing Rock & Gem subscription to ensure uninterrupted service.
Once your order is processed, your subscription will be added to the publisher's next production cycle. Therefore, the number of times your magazine subscription publishes each year will determine when you will receive your first issue. For example, the first issue of a weekly or more frequently published magazine should arrive within 4 to 6 weeks of your order. The first issue of a magazine published 10 to 12 times a year should arrive within 6 to 8 weeks and sometimes up to 10 weeks depending on the publication. Less frequently published magazines, such as quarterly or magazines not published on a regular schedule, can take up to 11 weeks. These are standard industry lead times and every effort will be made to expedite your order. Please note that your subscription ultimately starts when you receive your first issue, not when you place your order. This simply means that you will receive all the issues you subscribed to or be promptly refunded as our policy states.
Rock & Gem Gift Orders and Gift Cards
Rock & Gem subscriptions make a great gift! When you use our convenient Gift Order Form, you will be given an opportunity to send a personalized gift card with information about expected delivery date and customer service contact information. Gift cards can be sent out as early as the next business day after you place your order, or up to 45 days afterwards. Give a gift subscription to Rock & Gem today.
Rock & Gem Subscription Renewal
You can take advantage of our great subscription rates to renew your existing subscription to Rock & Gem magazine or any other magazine to which you subscribe. Your order will be transmitted to Rock & Gem magazine and the additional issues will be added to your existing Rock & Gem subscription.
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Order Rock & Gem by Phone
Not comfortable ordering on-line or have a question before you order? Our knowledgeable sales representatives are available weekdays from 9:00 a.m. to 6:00 p.m. ET by calling toll-free 888-590-0030.
Visit the Publisher's Site
Learn more by visiting the publisher's official site.
*Auto Renew Benefits
As an additional benefit, your Rock & Gem magazine subscription will continue annually under our Safe-Renew Program which ensures uninterrupted service at the best publicly available price on our website.
Address Changes, Cancellations & Customer Service
Did you originally order or renew your magazine through Magazine-Agent.com? If so you may change your address, cancel your subscription and contact customer service online through our Subscription Manager. If you are not a Magazine-Agent.com customer then you will need to contact directly at (866) 287-9383.
This free service for our customers will eliminate confusion regarding the expiration dates of your magazine subscriptions as well as allow you to quickly manage renewals, changes of address, make payments and handle all other customer service needs you may have.
Additionally, you may elect to receive customized account updates via email stating the expiration date and the number of issues remaining in your subscriptions. We have found that many of our customers can be confused by the repeated "Last Chance" mail solicitations (the average publisher mails out 9 renewal notices per subscription) to renew without service interruption. Our new system is both convenient and environmentally conscious.
We offer flexible payment options for all orders including:
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